Senior Leadership Team

Our Commitment to You!

Patients are at the centre of everything we do at RVH and our MY CARE philosophy puts patients and their families first. Always. Everyday. Without exception.

We welcome your feedback and look forward to any opportunity that allows us to improve our patient care. It is only when we view the care we provide through the eyes of our patients and their families that we will be able to continue to improve on the inspiring care we strive to deliver.

Our Patient and Family Experience Office is ready to assist you during your experience at RVH with any questions or concerns you have, as well as share any compliments that you may have for Team RVH.

To ensure patient concerns are addressed in a timely manner, by the most appropriate people, please contact our Patient and Family Experience Office and the team will work with you to facilitate your concerns and assist in a resolution.

You may contact the Patient and Family Experience Office:

Phone: (705) 728-9090 ext. 44510
Email: patientexperience@rvh.on.ca
Office Hours:
Monday – Friday 8 a.m. – 4 p.m.
(Excluding Statutory Holidays)